Pop-up windows never open

Problem

When you click a button in an iMIS window, nothing seems to happen. Usually this is a button that you would expect to display a new window of some sort.

Solution

Most iMIS UI content is a web page displayed in a browser control, even when using iMIS Desktop instead of a web client. As with any web-based application, some UI elements are actually pop-up browser windows. If you have any type of pop-up blocking settings enabled in Internet Explorer, or if you are using some third-party pop-up blocking software, this will prevent some iMIS windows from being displayed properly.

You must disable all pop-up blocking behavior in Internet Explorer for content that it receives from the iMIS application server tier or public website tier. If you have third-party pop-up blocking software, you must likewise configure it to enable pop-ups from any iMIS source.